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Backup & Disaster Recovery

We measure in advance how many minutes it will take you to recover from a disaster.

From an organisation-specific backup policy to a Data Guard-based disaster recovery architecture, from regular restore tests to a step-by-step DR runbook, we safeguard your business continuity.

Who is it for?

If any of these statements sound familiar, you are in the right place.

Backups are taken, but nobody knows when a restore was last tested.
It is unclear what happens if ransomware encrypts the backups too.
RTO and RPO targets are written down but have never been measured.
Scope of services

What do we do in Backup & Disaster Recovery?

Backup policy

Design of an organisation-specific backup policy and retention planning.

Immutable backup architectures

Copies protected against ransomware with RMAN, snapshots and immutable backups.

Restore tests

Verifying through regular restore tests that backups really work.

Backup integration

Integration with NetWorker, ZFS and cloud storage infrastructures.

DR architecture

Disaster recovery with Data Guard and platform-independent replication, including Exadata-to-Exadata.

RTO / RPO design

Designing recovery time and data loss tolerance according to business continuity objectives.

Solution details

Our Backup & Disaster Recovery solutions

You can find the detailed scope, method and measurable commitment of each topic on its own page.

Data protection packages

Three tiers built on RPO and RTO

The only meaningful measure of a backup service is two numbers: how much data loss you can tolerate (RPO) and how quickly we need to restore the service (RTO).

PackageRPORTOBackup scheduleSuitable workloads
Standard24 hours8 hoursDaily incremental, weekly full; 30-day retention, monthly archive for 12 monthsFile servers, secondary applications, test environments
Advanced4 hours4 hoursDaily full + intraday incremental, log backups for databases; 90-day retentionBusiness applications, medium-criticality databases
Critical15 minutes1 hourContinuous log/WAL archiving, point-in-time recovery, copy to a second siteProduction databases, business-critical applications

Values are finalised by workload class in the annex to the service agreement.

Ransomware resilience

The 3-2-1-1-0 rule

  • Three copies, two different media, one off-site, one immutable, zero verification errors
  • Undeletable copy with object lock or WORM
  • The backup system is authorised independently of the production identity infrastructure
  • Encryption in transit and at rest; key management is kept separate
  • Integrity check of every backup and regular restore testing
  • Scenario-based disaster recovery plan and at least two drills per year
Measurable commitment

We do not consider a backup successful until it has passed a restore test. The monthly report includes the number of backups tested, the measured restore time and how it compares with the committed RTO.

How we work

Every step ends with a measurable output and a decision point.

Policy and inventory.

Mapping critical systems and the current backup setup.

Architecture.

Designing the backup and DR architecture according to RTO/RPO targets.

Implementation.

Deploying the backup, replication and monitoring infrastructure.

Drills.

Planned switchover and failover drills, with timings measured.

Runbook and training.

Step-by-step DR runbook documentation and team training.

Technologies and tools

Platforms we work with

Quick start

Packages to get started in this area

All packages →
Next step

A no-commitment start in three steps.

01

Discovery call

We spend 45 minutes understanding your environment and priorities. Free of charge.

02

Free initial assessment

After the meeting, a one-page note with initial findings and recommendations; the findings are yours to keep. A full health check and risk report are part of our accelerator packages.

03

Package or service

Start with an accelerator package or go straight to managed services.