ASSESS2 weeks
Monitoring Maturity Assessment
We review your existing monitoring tools, alert noise and SLA measurement.
Deliverable: Target monitoring architecture and alerting plan
01 Assess02 Migrate03 Operate04 Protect05 Create value
Monitoring & ITSM
We see the problem before your users do and manage the process end to end.
We build a modern monitoring stack that covers the infrastructure, database and application layers at a glance, together with service management processes, and if you wish, we operate it entirely for you.
Who is it for?
If any of these statements sound familiar, you are in the right place.
There are dozens of tools, but none of them shows the full picture.
Real problems get missed because of alert noise.
Service levels are not measured and cannot be reported to management.
Scope of services
What do we do in Monitoring & ITSM?
24/7 Monitoring
Continuous monitoring of the infrastructure, database and application layers.
Modern monitoring stack
End-to-end visibility with Grafana, Prometheus and Cloud Monitoring.
Alert and incident management
Noise-free, actionable alert design and escalation chains.
ITSM tool experience
Process setup on ServiceNow, ManageEngine and OpenText platforms.
Managed Services
Monitoring operations handled entirely by the TurnCloudON team.
SLA reporting
Measurement of service levels and regular management reports.
Solution details
Our Monitoring & ITSM solutions
You can find the detailed scope, method and measurable commitment of each topic on its own page.
Technologies and tools
Platforms we work with
Quick start
Packages to get started in this area
Continue the journey
Frequently chosen alongside this area
Database Management
24/7 SLA-backed operations for Oracle, Exadata, PostgreSQL, SQL Server and MongoDB.
ExadataEDBOEM
Learn more →DevOps
Repeatable delivery with Kubernetes, CI/CD, Infrastructure as Code and GitOps, in your data centre or in the cloud.
KubernetesOn-PremisesGitOps
Learn more →Cybersecurity
SOC, penetration testing, Law No. 5651 compliance and Kuantum Pi for SMEs.
SOCSIEMKuantum Pi
Learn more →Next step
A no-commitment start in three steps.
01
Discovery call
We spend 45 minutes understanding your environment and priorities. Free of charge.
02
Free initial assessment
After the meeting, a one-page note with initial findings and recommendations; the findings are yours to keep. A full health check and risk report are part of our accelerator packages.
03
Package or service
Start with an accelerator package or go straight to managed services.