ASSESS5 business days
Database Health Check
We review the performance, backup and security status of your critical databases.
Deliverable: Risk report and priority actions
01 Assess02 Migrate03 Operate04 Protect05 Create value
Database Management
We monitor your critical databases 24/7 and operate them under an SLA.
Not just Oracle: we provide installation, management, performance and high availability services across all database technologies used in the enterprise.
Who is it for?
If any of these statements sound familiar, you are in the right place.
It is unclear who will respond to an alert at midnight.
You depend on a single DBA; annual leave or a resignation puts operations at risk.
Performance problems are noticed only through user complaints.
Scope of services
What do we do in Database Management?
Oracle and Exadata
The full Oracle stack including Exadata, ExaCC, RAC, Data Guard and GoldenGate; current generations including X11M.
PostgreSQL / EDB
Installation, replication and performance management for community and EnterpriseDB distributions.
SQL Server, MongoDB, MariaDB
Operational management of Always On, replica set and Galera cluster architectures.
Oracle Enterprise Manager
Installation and operation of OEM Cloud Control, monitoring all Oracle assets from a single console.
High availability
Continuously available service architectures with RAC, Data Guard, Always On and Galera.
Performance and capacity
Bottleneck detection through AWR and wait analysis; investment planning based on growth trends.
Solution details
Our Database Management solutions
You can find the detailed scope, method and measurable commitment of each topic on its own page.
Oracle Database maintenance and support
The full lifecycle in enterprise Oracle environments, from installation to operations and from migration to licence optimisation.
Enterprise Oracle expertise
Platform details →Exadata / ExaCC maintenance and support
Installation, consolidation, performance and disaster recovery in Exadata and Exadata Cloud@Customer environments.
Platform details →PostgreSQL / EDB maintenance and support
Enterprise-grade operation of the open-source database and migration from Oracle.
EnterpriseDB Platinum Partner
Platform details →Microsoft SQL Server maintenance and support
High availability, backup and version management in SQL Server environments.
Platform details →MySQL / MariaDB maintenance and support
Security, performance, backup and version management in MySQL and MariaDB environments.
MariaDB partner
Platform details →High Availability and Replication
An uninterrupted data layer with Data Guard, Always On, Patroni and InnoDB Cluster; heterogeneous replication with GoldenGate.
Solution details →Database Health Check
A comprehensive database audit that uncovers performance, security and configuration risks.
View the service →Performance Tuning
Bottleneck analysis across the database, application and infrastructure layers; SQL and PL/SQL optimisation.
View the service →Oracle Licensing Consulting
Licence compliance, inventory, optimisation, BYOL and contract renewal support; flexible licensing with SU BOP.
View the service →Four platforms, one team
High availability, backup and security by platform
| Platform | High availability | Backup | Data security | Licensing note |
|---|---|---|---|---|
| Oracle Database | Data Guard, Active Data Guard, RAC | RMAN full/incremental, archive logs, point-in-time recovery | TDE, Data Redaction, Data Masking and Subsetting | Active Data Guard, RAC and Advanced Security are licensed separately; this is clarified before quoting |
| Microsoft SQL Server | Always On AG, FCI, log shipping | Full/differential/log backups, point-in-time recovery, backup verification | TDE, Dynamic Data Masking, Always Encrypted, Row-Level Security, SQL Server Audit | AG and some security features depend on the edition (Standard/Enterprise) |
| PostgreSQL | Streaming replication, Patroni or repmgr, logical replication | PITR and WAL archiving with pgBackRest or Barman | pgcrypto, row-level security, pgaudit | Open source; commercial support is available from providers such as EDB |
| MySQL | InnoDB Cluster, Group Replication, MySQL Router | Physical with Percona XtraBackup, logical with mysqldump/mysqlsh | TDE (Enterprise), SSL/TLS, audit plugin | Differences between the Community and Enterprise editions determine the feature set |
Measurable commitment
For every database, restore-from-backup tests are performed regularly and their duration is measured. The measured duration is the basis for the committed RTO value.
How we work
Every step ends with a measurable output and a decision point.
Continuous monitoring.
Production databases are monitored 24/7; alerts go straight to the response team.
SLA-based support.
Defined response and resolution times by criticality level.
Proactive maintenance.
Patches and version upgrades are applied within planned downtime windows, backed by risk analysis.
Capacity planning.
Growth trends are monitored; hardware and licence investments are planned at the right time.
Monthly reporting.
Health status, incidents and improvement recommendations are presented in management reports.
Technologies and tools
Platforms we work with
Oracle DatabaseExadata / ExaCCPostgreSQL / EDBMicrosoft SQL ServerMongoDBMySQL / MariaDBOracle Cloud (OCI)RACData GuardOEM Cloud Control
Quick start
Packages to get started in this area
OPERATE30 days
Managed Services Trial
We monitor a single system of your choice 24/7 for 30 days, so you can see the quality of our service before the full takeover begins.
Deliverable: First monthly service report
Continue the journey
Frequently chosen alongside this area
Backup & Disaster Recovery
Immutable backups, Data Guard and disaster recovery with RTO/RPO targets; regular drills.
RMANData GuardRestore testing
Learn more →Database Migration
From Oracle, DB2 and Exadata to PostgreSQL and BigQuery; near-zero downtime with CDC.
IspirerGoldenGateDebezium
Learn more →Monitoring & ITSM
End-to-end monitoring, noise-free alert design and service management with ServiceNow.
GrafanaPrometheusServiceNow
Learn more →Next step
A no-commitment start in three steps.
01
Discovery call
We spend 45 minutes understanding your environment and priorities. Free of charge.
02
Free initial assessment
After the meeting, a one-page note with initial findings and recommendations; the findings are yours to keep. A full health check and risk report are part of our accelerator packages.
03
Package or service
Start with an accelerator package or go straight to managed services.